Good to know

Dear patients
thank you very much for choosing our treatment center.
We want to make your stay as pleasant as possible, so we would like to give you a few tips.

Appointments are only made by telephone or personal arrangement.
Please call us (0611/598 613) or send an e-mail to: .
If we are not available in person, we are currently either in treatment or you call outside our opening hours.
These are from Monday to Thursday from 7:00 – 18:00 and Friday from 7:00 – 14:00.
You always have the option to leave your request on our voicemail. We will call you back as soon as possible.

We count on you
We would like to emphasize that we are an appointment based treatment center. This means that appointments are made with each patient individually and are reserved exclusively for them.
We kindly ask you to keep the agreed appointments and to be there on time.
If you are unable to attend or have to cancel due to illness, a cancellation must be made at least 24 hours prior to the scheduled appointment.

Please understand that we will have to charge you privately for appointments that are not cancelled before the deadline.

Treatment procedure
Please bring all relevant documents ( diagnostic reports of the treating physicians and X-rays) to your first treatment, which are important for our diagnosis and anamnesis.
You should wear comfortable clothing that you feel comfortable in during the exercises. Please also bring a large towel.

We treat private patients, patients with public health insurance and those who pay themselves.
The practice has a full health insurance license.
Osteopathic services can be used by patients with public health insurance with a private prescription or letter of recommendation from the doctor with diagnosis. Proportional reimbursement by health insurance is possible in many cases.
See also the following link:

If you would like to pay for our services privately, we will be happy to inform you about the costs involved.
(public health insurances and self-payers 85 €–95 €)
Private patients will receive a Heilpraktiker bill which will be charged according to the Gebührenverzeichnis für Heilpraktiker (GebüH).
(privately insured 90 €-120 €)

Thank you for your attention
and look forward to a good cooperation.

Ute Weins